Things have gotten real. Our new norm is bringing out the best and worse in us. COVID-19 affected China in the latter part of 2019, and then it started spreading across the world. One thing about a crisis is the sad fact that until everyone feels vulnerable, no one truly feels vulnerable. The Empathy Connection As humans, it’s natural for some of us to be more empathetic than others. But, often, genuine empathy doesn’t emerge until we have personally experienced the same pain or setback, which helps us to understand and connect when we see a similar pain in someone else. It’s normal. Whe...